As a Salon owner, you know that it doesn't matter how hard YOU are working, your financial success depends on how well your team performs. You want a busy, happy salon and a motivated team.
The difficulty with motivating people successfully is that everyone is different. We all understand that financial incentives are not a magic solution. If they were, your retail would be flying off the shelves. So as a Salon owner where do you start?
Well you start where all successful businesses start - with complete and honest feed-back from your team about how they feel about all aspects of their work. And yes that includes the management.....
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