This was the question I asked 150 salon owners at Salon Smart Glasgow, Creative HEAD magazine's business networking event. This inspirational day was designed to ensure that salon owners came away full of new practical ideas, ready to transform their business.
Gholdenphish was invited to make a presentation on how to get the best out of your Team and the line up also included top business experts such as Cory Couts and industry star Trevor Sorbie.
And how do you get people to do what you want them to do? Well there's no magical formula but we gave the audience some really powerful tools that we know work. First we looked at their own behaviour in the salon by asking them how they'd react in different real life situations. And we looked at the most effective way to delegate and how you should deal with people who really step out of line.
"I've seen a lot of inspirational business speakers in my career, and thought those at Salon Smart Glasgow were amazing. Just tell me when the next one is, so I can bring all my staff next time!"
Therese Chalmers, owner of Visage Hair Artist, Stirling.
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