gholdenphish

Are you a Salon Owner or Franchisee?

Do you have a high performing and motivated team?  Would you like your salon to be happier, busier and more profitable?  Does your salon offer ‘Breathtaking’ Client Service?  Would you like to sell more retail?

About You
You are passionate about what you do.  But maybe you find yourself spending too much time IN your Business and not enough time ON your business

About Us
We give you the tools to survive and thrive.  Our job is to help you turn things around in your Salon so that your profit goes up and your stress goes down.  We help you energise your team and get them excited.  We work with you as you share your vision and define your business strategy.  We help you solve people problems. And we support you until you have 'lift off'.

To find out more contact us now.

The Perfect Team and the Strengthfinders Profile

As the owner of a salon you'll understand that you can't just pick a  'perfect team' off the shelf - you have to create it yourself.  You'll also have realised that every single person in your team is different, which means that you need to MANAGE them differently. This is a big challenge. It is, however, the best way for you to get the very best performance and committment out of each and every individual.  Which is why we run a StrengthFinders Profile on everyone in the salon ....

Name Calling

As Business Coaches to the Hairdressing Industry, we visit lots of different salons for hair cuts and blow drys. This isn't so great if you're trying to grow out your layers, but it does give us a fantastic 'Mystery Shopper' advantage. We're able, therefore, to get a greater understanding as to what sort of Client Service some of the prestigeous and high profile salons are offering, over and above a fabulous cut and colour.

As a Salon owner, you understand the importance of adding value to your Client's experience.  Your New Client retention rate reflects how your new Clients feel, not only about their hair, but the whole Salon experience. A lot will depend on how valued your Client feels.  There are many ways to achieve this, but I want to focus here on using people's names.

Recently I visited a very high profile Salon in London........

What is the Wheel of Work Workshop?

As a Salon owner, you know that it doesn't matter how hard YOU are working, your financial success depends on how well your team performs.  You want a busy, happy salon and a motivated team.

The difficulty with motivating people successfully is that everyone is different. We all understand that financial incentives are not a magic solution.  If they were, your retail would be flying off the shelves.  So as a Salon owner where do you start?

Well you start where all successful businesses start - with complete and honest feed-back from your team about how they feel about all aspects of their work. And yes that includes the management.....

So why are we called Gholdenphish?

More to the point, why do we spell it in this strange way?

As you may have guessed, you won’t find our sort of Gholdenphish swimming around in a tank.

The word gholdenphish is taken from American street slang.  It means an unexpected combination of ideas that come together to create an awesome result.

And that’s really what we do.  We put together a programme for your salon that is specifically designed for you and your salon alone.  It combines business coaching, consultancy and training.

We look at leadership, team-building and ‘breathtaking’ client service.  We work alongside you and your team, and help you create a happy, busy and profitable salon.  An awesome result.  A gholdenphish.

Meet Amanda Baines

I started working with Toni & Guy salons in 2004.  Since then I have worked with several franchisees, helping them to create happy, busy and profitable salons.  Some of these franchisees have grown their business and opened more salons.  Some of the senior staff I coached,  have themselves gone on to become franchisees.

Personally, I get tremendous satisfaction from seeing salon owners go from strength to strength, as together we get the very best out of their team, through training and one to one coaching.